Privacy Policy

Last updated: 2026

At TrackMyLead, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, platform, and services.

1. Information We Collect

We collect information to provide and improve our services. This may include:

  • Account Information: Your name, email address, phone number, and company details when you create an account or contact us.
  • CRM and Platform Data: Data synced from GoHighLevel, HubSpot, or other connected platforms you authorise, including contacts, deals, pipeline stages, and ad spend data.
  • Usage Information: Data on how you use TrackMyLead, including log files, device information, and browser type.
  • Cookies and Tracking: We use cookies and similar technologies (including Google Analytics and Microsoft Clarity) to improve site functionality, analyse usage, and personalise your experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve TrackMyLead services
  • Sync and display CRM and marketing performance reports
  • Personalise your dashboard and reporting experience
  • Communicate with you, including service updates, demos, and support
  • Ensure the security and integrity of our systems
  • Comply with legal obligations

3. How We Share Information

We do not sell your data. We may share your information only in these cases:

  • With service providers that help us operate TrackMyLead (such as hosting, analytics, or customer support providers)
  • With your connected platforms (GoHighLevel or HubSpot) when syncing data you have authorised
  • For legal reasons if required to comply with applicable law, regulation, or government request
  • In a business transfer such as a merger, acquisition, or sale of assets

4. Data Retention

We retain your data only as long as necessary to provide TrackMyLead services, meet legal obligations, or resolve disputes. You can request deletion of your data at any time by contacting us.

5. Data Security

We use technical and organisational safeguards to protect your data, including encryption, secure connections, and strict access controls. No system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights under privacy laws (such as GDPR or CCPA), including:

  • The right to access the data we hold about you
  • The right to correct or update your information
  • The right to request deletion of your data
  • The right to opt out of marketing communications

To exercise these rights, contact us at the address below.

7. Children's Privacy

TrackMyLead is not intended for use by children under 16. We do not knowingly collect information from children.

8. International Data Transfers

If you access TrackMyLead outside the United States, your data may be transferred to and processed in the United States where privacy laws may differ from those in your jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through the platform.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

TrackMyLead
San Antonio, Texas
Email: support@trackmylead.com
Phone: 210-670-5445

Return to Homepage View Terms of Service